Knowledge Base

Deposit of wrong tokens or wrong addresses

Token recovery is a complex, expensive, risky and time-consuming process.

Tether does not offer a token recovery service for deposit mistakes (e.g., deposits of tokens not supported by Tether or tokens sent to a wrong address).

Please exercise extreme care when depositing tokens.

In limited cases, as determined by Tether in its sole and absolute discretion (e.g., significant losses resulting from one or multiple deposit mistakes), Tether may attempt to assist you in recovering your tokens.

Tether may also charge you a recovery fee, based on the level of difficulty of the recovery and the time needed to help recover all or part of your tokens.